The following conditions of sale are agreed by Mrs.Isabelle Mazier Energetician, IM Energetician whose registered office is in St Gély du Fesc (34980), registered in the commercial register and under the number of siret 45286227900026, NAF code 8690F hereafter named "Isabelle Mazier" and secondly by any natural or legal person wishing to make a purchase via the website, hereinafter referred to as "the buyer".


Mrs Isabelle Mazier Energetician 34
100 rue des Argalas
34980 St Gély du Fesc
Tél 0677065831 du Lundi au Samedi

Article 1: Object

CTonKod and its products are trademarked in France and the European Union.
These conditions of sale are intended to define the contractual relationship between Isabelle Mazier and the buyer and the conditions applicable to any purchase made through the CTonKod merchant site, whether the buyer is professional or a consumer.
The acquisition of a good or a service through the present site implies an acceptance without reserve by the buyer of these conditions of sale. These conditions of sale will prevail over all other general or particular conditions particular not expressly approved by Isabelle Mazier. Isabelle Mazier reserves the right to modify these sales conditions at any time.
In this case, the applicable conditions will be those in force on the date of the order by the buyer.

Article 2: Characteristics of goods and services offered

The products and services offered are those listed in the catalogue published on
These products and services are offered within the limits of available stocks.
The photographs in the catalogue are as faithful as possible but cannot ensure a perfect similarity with the product, especially as regards the colours; moreover the products can present variations of hue within the same colour.

Article 3: Rates

Isabelle Mazier reserves the right to modify prices at any time, it being understood that the price listed in the catalogue on the day of the order will be the only one applicable to the buyer.
The prices quoted do not include transport and delivery costs provided that they take place in the geographical areas specified below.
For any order to FRENCH OVERSEAS DEPARTMENTS AND TERRITORIES and countries outside the European Union, the possibility of a fee to be paid at customs clearance cannot be ruled out. To know the current rate, we invite you to inquire at your customs. Prices are firm and final when validating the order. The buyer must verify that the total price of the order corresponds to his expectation; otherwise the buyer must not make his order. No discount related to transport, VAT, customs fees or the price of items will be made after validation of the order.
Purchases made via this website are subject to value-added tax (VAT) at the rate legally in effect on the day of the sale.
If we detect an error in the price of the product(s) you have ordered, we will inform you as soon as possible and offer you either to confirm your order at the correct price, or to cancel the order. If we fail to contact you, the order will be considered cancelled and we will refund the full amount paid.
We are not required to sell a product at an incorrect lower price (even after you have received an Order Confirmation), if the error is clear and unambiguous and you are reasonably able to identify it as such.

Article 4: Geographical area

The online sale of CTonKod products and services presented on the website is reserved for buyers residing in France and in the European Community.

Article 5: Orders

The buyer through the site (the Consumer), who wants to buy a Tee Code (10 copies maximum), or Professionals : Distributors and Resellers, from 11 copies, a specific quote will be issued at the request, and must :
- fill out the online form giving all the references of the selected products or services; For Professionals or Resellers, specify the desired quantity with white mark.
- validate your basket to turn it into an order; or validate the specific quote by return mail regarding professionals or Resellers.
- complete the identification form on which he will indicate all the requested details.
- validate your order after having checked it.
- make the payment in the prescribed conditions.
The confirmation of the order implies acceptance of these conditions of sale, the acknowledgment of having perfect knowledge and waiver of its own conditions of purchase or other conditions.
All data provided and the recorded confirmation will act as proof of the transaction. Confirmation will be act as acceptance of the transaction. The seller will communicate by e-mail confirmation of the recorded order.

Article 6: Return of Goods

All return requests must be made by email or by phone Tel.: +(33) 06 77 06 58 31
In the case where a return of goods is granted a return number and the return procedure is provided to you. All parcels returned without a return number will be refused. The return authorisation is to be attached to the parcel. This is valid only for unchanged articles; personalised or altered articles (embroidery, silkscreen, flex, transfer etc.) will not be taken back. Return your parcel correctly packaged and stamped to the following address: ENERGETICIENNE 34
100 rue des argalas
34980 St Gély du Fesc
Any request for return must be made within a maximum of 14 calendar days (date of receipt of the parcel), after this time, we will not be able to take into account your request.
A - For Individuals
In accordance with Article L121-20, buyers, non-professional individuals, have a cooling-off period of 14 calendar days from the receipt of their order to return the product to the seller for refund without penalty, excepting the cost of return. In accordance with Article L121-20-2, the right of withdrawal cannot be exercised on goods made according to the specification of the consumer.
For all orders whose volume does not correspond to the normal use of an individual (more than 10 items), the return conditions applicable to professionals will be used.
B- For Professionals
In the case of a return of merchandise granted to a company, 15% of the amount for management fees will be deducted.
Warning: T-code items that have been altered or personalised are not affected by the withdrawal period and cannot be resumed. All items to be returned must be returned in their original packaging under the same conditions as those in which they were shipped. The right of withdrawal is not applicable for goods that have been unsealed which cannot be taken back for reasons of hygiene.

Article 7: Respect for intellectual property rights

In the case of an order for items to be personalised, the buyer assures Isabelle Mazier that the visuals and texts used are free of rights of third parties.
In case of claim for violation of the rights of a third party, the buyer will release Isabelle Mazier of any responsibility. The buyer is entirely responsible and will have to repay Isabelle Mazier for all the damages incurred.

Article 8: Retraction

Buyers, non-professional individuals, benefit from a 14-day cooling-off period from the delivery of their order to return the product to the seller for a refund without penalty, with the exception of return fees, for business customers 15% of the amount for management fees will be deducted. To obtain a return number please contact us by phone, email or by mail. All returned packages without a return number (RMA) on the package will be refused.
The products subject to personalisation requested by the buyer are not affected by the withdrawal period and cannot be returned.

Article 9: Complaint and After-Sales Service

Claims for delivery must be made by mail or by Email within 14 days from the date of receipt of the parcel or parcels.

Article 10: Terms of payment

Payment by debit or credit card, and bank transfer for Professionals and Resellers is required to order. If payments are made by credit card; they will be made through a secure system that uses the TLS protocol and 3D Secure protocol and so that the information transmitted is encrypted by software and no third party can read it during transport on the network.
An invoice will be sent for any order as well as a receipt for individuals.
For Professionals and Resellers: 50% of the balance of payment is required before delivery.

Article 11: Deliveries

Deliveries are made to the address indicated in the order form which must be in the agreed geographical area. In case of damage during transport, a reasoned protest must be made to the carrier within three days of delivery. Delivery times are only indicative; if they exceed thirty days from the order, the contract of sale may be terminated and the buyer refunded. Any unprocessed order, unclaimed by the customer within 1 month after being made available by the seller (shipping date), will be considered abandoned and will be cancelled by the seller; 15% of the amount for management fees will be deducted. Any order that has been personalised not claimed by the customer within 2 months after it is made available by the seller (date of shipment), will be considered abandoned and will be destroyed by the seller.

Article 12: Branding

Branding is not part of the CTonKod business.
The branding will be taken into account by the Customer or the Distributor himself upon receipt of the goods.
However it can be done by us on special request of the Consumer, Professional and Reseller by mail or mail with discount graphic chart and a minimum order of 2,000 CTonKod. In case of branding by us:
12.1 The buyer undertakes not to provide brandings whose contents contravene the laws in force in the countries concerned in matters of intellectual property, defamation, pornography, infringement of morality, protection of children, incitement to racial hatred and any other theme related to respect for the human person; in general, the buyer undertakes not to infringe the rights of any third parties.
12.2 An order is definitively taken into account only when all the elements of branding are validated by our services. In case of non-feasibility the buyer will be contacted by Isabelle Mazier to find a solution or to cancel the order.
12.3 The inscription dimensions are given for information only and may be modified, at the discretion of the manufacturing operator, according to the visual provided, the cut and the size of the CTonKod products.
12.4 Isabelle Mazier does not guarantee a perfect correspondence of the colors of branding compared to the visual provided by the buyer.

Art 13: Liability

The total and cumulative liability of Isabelle Mazier, whatever the cause, is limited to the amount paid by the buyer to Isabelle Mazier under the order concerned. In no event shall Isabelle Maziers indirect and / or immaterial or moral damages, namely financial or commercial losses such as loss of profit, loss of orders, loss of exploitation, loss, be compensable by Isabelle Mazier.
Data, loss of profit, damage to the image, interruption of service, as well as damages of the same nature resulting from an action in claim against Isabelle Mazier by the buyer due to damage suffered by a third party. The responsibility of Isabelle Mazier cannot also be engaged in case of any damage to the data of the customer, the latter must proceed at its expense to safeguard them.
These data will not be reimplanted by Isabelle Mazier on the equipment in case of loss. In any case, Isabelle Mazier is released from all liability and cannot be held liable for compensation.

Article 14: Intellectual Property

All elements of the website are and remain the intellectual and exclusive property of Isabelle Mazier. Nobody is authorized to reproduce, exploit, rebroadcast, or use for any reason whatsoever, even partially, elements of the site that are software, visual or sound.
Any single link or hypertext is strictly prohibited without the express written consent of Isabelle Mazier.

Article 15: Personal data

In accordance with the law relating to data, files and freedoms of January 6, 1978, the information of a personal nature relating to buyers may be subject to automated processing.
Isabelle Mazier reserves the right to collect information on buyers including by using cookies, and, if desired, to transmit to business partners the information collected. Buyers may oppose disclosure of their details by notifying Isabelle Mazier. Similarly, users have the right to access and rectify data concerning them, in accordance with the law of January 6, 1978.

Article 16: Archiving - Proof

Isabelle Mazier will archive the purchase orders and invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.
The computerized records of Isabelle Mazier will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Article 17: Dispute Resolution

The present conditions of sale on line are subjected to French law.
In case of dispute, jurisdiction is assigned to the competent courts of Montpellier notwithstanding plurality of defendants or warranty claim.
However for any dispute, it is imperatively required of the client that an attempt at mediation leading to an amicable settlement of the dispute be conducted. In the event of failure of this attempt, which must be effective, legal proceedings may be instituted before the competent jurisdiction.

Article 18: Information about cookies

What are cookies?

A cookie is a text file deposited on the hard disk of a user by the server of the site he visits. Some cookies are required to access the features of a site. It contains several data: the name of the server which deposited it, an identifier in the form of a unique number, possibly an expiry date.

Why uses cookies? uses cookies to provide you with a service adapted to your browsing and allowing you, for example, not to re-enter certain information. Cookies are also used to optimize the performance of the site and thus help you to find a specific article more easily.

How to block cookies?

You can refuse the registration of cookies however you will not be able to benefit from a number of features that are nevertheless necessary to navigate. You can disable cookies by following these instructions: Google Chrome
- Set permissions for cookies and site data - Click on the menu Chrome menu in the browser toolbar. - Select Settings. - Click Show Advanced Settings. - In the "Privacy" section, click the Content Settings button. - In the section "Cookies", you can modify the following parameters: - Click Block default cookies Mozilla FireFox
- Go to the options at the top right of the window; - Select the Privacy panel. - In the History area, for the Retention rules option, select Use custom settings for history. - Disable the use of cookies Internet Explorer
- Go to the "Tools" menu, select "Internet Options" - Click on the tab "Confidentiality" - Click on "Advanced" and uncheck "Accept" - Validate by clicking on "OK" Safari
- Go to the menu at the top, click on "Safari", then "Preferences" - Select the "Security" icon - Tick in the section "Accept cookies" "Never"

Article 19: Viruses, hacking and other computer crimes...

You must not misuse the website by intentionally introducing viruses, trojans, worms, logic bombs and other malicious or technologically harmful devices. You must not attempt to gain unauthorized access to this website, the server on which this website is hosted or any server, computer or database related to our site. You agree not to attack this website by means of a denial of service or distributed denial of service.
Any violation of this clause constitutes an offense under the relevant regulations. We will inform the relevant authorities of such a violation and will cooperate with them to discover the identity of the hacker. Similarly, in case of non-compliance with this clause, you will immediately cease to be authorized to use this website.
We are not responsible for any loss or nuisance resulting from a denial of service attack, virus, or other device or material that is malicious or technologically harmful to your computer, equipment, or data, or your information following the use of this website or after downloading files from it or files from other sites to which this site has directed you.

Article 20: Links on our Website

If our website contains links to other sites and third-party data, these links will only be provided for informational purposes, without our having any control over the content or data of these sites. Consequently, we are not responsible for any loss or nuisance resulting from the use of these links.